Kudosly policies

Refund Policy

Last updated: October 19, 2025 · Kudosly · kudoslyapp.com

We want every subscription to feel like a celebration, not a commitment you regret. This Refund Policy explains when Kudosly issues refunds and how to request one.

1. The 14-day money-back guarantee

If you are charged for a Kudosly plan and change your mind within 14 days of that charge, contact us and we will refund that charge in full — no questions, no forms, no exit interview.

The guarantee applies to an eligible completed purchase when the request reaches us within 14 days of payment.

2. Purchases

Payment is due at checkout for the selected period. Purchases do not automatically renew.

4. What is not refundable

Charges more than 14 days old.
Partial months after the guarantee window — instead, your plan remains active until the period ends.
Rewards already redeemed through your organization's rewards catalog (points themselves are never cash and are never "refunded"; see our Terms).
Charges for accounts terminated for violating our Acceptable Use & Anti-Harassment Policy.

5. How to request a refund

Email us from the address on your Kudosly account using the contact details on our website, with the subject "Refund request" and, if handy, the charge date and plan name. We confirm receipt within one business day and process approved refunds within 5–10 business days to the original payment method via payment provider.

6. Chargebacks

Please contact us before disputing a charge with your bank — the 14-day guarantee almost always resolves things faster. Unresolved chargebacks may suspend the associated account while we work with you and payment provider to sort it out.

7. Changes

We may update this Policy; changes apply to charges made after the update date and will be announced on this page.